Shipping

How to Ship with Suite Lola


Suite Lola offers two categories of shipping service:


  1. Self Service - Select this option if the retailer's site accepts Brunei-issued credit cards.
    1. Buy your goods directly from the retailer's site.
    2. During the checkout stage on the retailer's site, arrange for domestic shipping by entering your personal Suite Lola country-specific address in the "Ship To" fields.
    3. Select the "Self Service" option in the Suite Lola Customer Service Panel which will open up immediately after you click on the "Start Shipping Now" button below.
    4. Enter the invoice details into the Suite Lola Customer Service Panel.
    5. Email your invoice to customerservice@suitelola.com.
    6. We will be in touch with you after this!


  2. Concierge Service - Select this option if the retailer's site does NOT accept Brunei-issued credit cards.

    1. Identify the items that you wish to have Suite Lola buy on your behalf.
    2. Select the "Concierge Service" option in the Suite Lola Customer Service Panel which will open up immediately after you click on the "Start Shipping Now" button below.
    3. Enter the product details that you wish purchased into the Suite Lola Customer Service Panel.
    4. We will be in touch with you after this!

Please note that you are deemed to be in agreement with Suite Lola's Terms of Service each time you initiate a shipping request and that you are obligated to abide by the following list of prohibited items for transport.

  • Alcoholic Beverages
  • Ammunition
  • Antiques & Fine Works of Art
  • Batteries
  • Bullion
  • Currency
  • Firearms & Explosives
  • Fireworks
  • Fresh Flowers & Plants
  • Furs
  • Gases (Compressed or Liquefied)
  • Hazardous & Combustible Material
  • Human Remains of Ashes
  • Jewellery & Precious Metals
  • Liquids
  • Live Animals
  • Narcotics
  • Perfumes
  • Perishable Foodstuff and Food/Beverages requiring Refrigeration or other environmental Control
  • Pressurised Containers
  • Paint Remover & Thinner
  • Pesticides
  • Pornographic Material
  • Toxic and Poisonous Products
  • Weapons